Shipping Policy
Processing Time
Orders will be processed within 1-2 business days (excluding weekends and holidays).
You will receive a confirmation email after your order is shipped.
The processing includes payment verification, quality inspection, and secure packaging.
Estimated Delivery Time
Orders will be delivered within 7-12 business days after processing.
Delivery time is an estimate and may vary due to carrier delays, weather, customs clearance, or other factors.
Shipping Options and Costs
Shipping Method | Estimated Delivery Time | Costs
Standard Shipping | 7-12 Business Days
Free Standard Shipping | 7-12 Business Days | Free shipping on orders over $59
Estimated delivery time is calculated from the date your order is shipped and does not include processing time.
Order Tracking
You will receive an email with a tracking number after your order is shipped. Please wait 24-48 hours for the logistics company's system to update the tracking information.
Shipping Address
Please ensure your shipping address is complete and accurate.
We cannot ship goods to the post office.
Changing your address after shipment may incur additional costs.
Customs Duties, Taxes, and Other Charges
Customer Notice: Prices shown do not include import duties or taxes.
Goods may require customs clearance, which may cause delays.
All applicable customs duties, taxes, and other customs charges are the responsibility of the customer.
These charges are determined by U.S. Customs and Border Protection (CBP), and we neither collect nor pay them on your behalf.
We recommend that you consult your local customs office before placing your order to obtain an estimated cost.
If your package is refused delivery due to unpaid customs duties, return shipping costs will be deducted from your refund.
Lost or Damaged Packages
If your package is lost or damaged in transit:
Please contact us immediately: zeezteemah@gmail.com
We will submit an investigation report to the carrier.
We will assist you in resolving the issue as quickly as possible.
For damaged goods, please retain all original packaging and provide photos.
Holiday Delivery
During peak seasons (such as Black Friday, Christmas, etc.), processing and delivery times may be longer. We recommend placing your order early to ensure you receive your items during the holiday season.
Contact Delivery Support